General Information

This Privacy Policy explains how Box24 collects, uses, protects, and shares your personal data when you visit our website https://box24.hr/ or use our premium services, which include renting storage units and dedicated parking spaces for cars, vans, trailers, and boats in Trogir. Your privacy is of utmost importance to us. We are committed to safeguarding your personal data in strict compliance with applicable data protection regulations, including the General Data Protection Regulation (GDPR).

Data Controller

The data controller responsible for processing your personal data is:

  • Company Name: Box24

  • Contact Phone: +385 95 911 0522

  • E-mail Address: box24.storage@gmail.com

What Data Do We Collect?

We only collect data that is strictly necessary to provide our services, prepare accurate commercial offers, and communicate effectively with you:

  • Data from contact forms and quote requests: First and last name, e-mail address, telephone number, and any other information you voluntarily provide within your inquiry.

  • Technical data and cookies: IP address, browser type, operating system, and data regarding your behavior on our website for the purpose of improving user experience and basic analytics.

Purpose and Legal Basis for Processing

We process your personal data exclusively for the following purposes:

  • Responding to inquiries and providing quotes: The legal basis is taking steps at your request prior to entering into a contract.

  • Execution of a rental contract: Processing is necessary for the performance of a contract to lease a storage unit or an outdoor parking space for vehicles and vessels.

  • Website optimization: Analyzing website visits based on our legitimate interest to provide a secure, seamless, and high-quality user experience.

Data Retention Period

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected:

  • Inquiries and quotes that do not result in a rental agreement are deleted once further communication is deemed no longer necessary.

  • Personal data belonging to active clients is retained throughout the duration of the contractual relationship and thereafter in compliance with statutory retention periods for financial, tax, and business documentation.

Data Sharing with Third Parties

Box24 does not sell, rent, lease, or trade your personal data. Your data may only be transferred to trusted third-party service providers (processors) under strict confidentiality agreements in the following scenarios:

  • To reliable service providers that ensure the smooth technical operation of our business (e.g., web hosting and technical support providers).

  • To competent public authorities and law enforcement bodies, strictly if required by applicable legal obligations.

Security of Your Data

We implement robust technical and organizational security measures to protect your personal data against unauthorized access, loss, alteration, disclosure, or destruction. Our website utilizes the secure HTTPS/SSL communication protocol, which encrypts data transmitted between your browser and our servers.

Your Rights (Data Subject Rights)

Under the GDPR, you have the following rights regarding your personal data at any time:

  • Right of access: You have the right to obtain confirmation as to whether or not your data is being processed, and to access that data.

  • Right to rectification: You have the right to request the correction of inaccurate or incomplete personal data.

  • Right to erasure (“Right to be forgotten”): You have the right to request the deletion of your data if it is no longer required for the purposes for which it was collected.

  • Right to restriction of processing: You have the right to request a restriction on data processing under specific statutory conditions.

  • Right to object: You have the right to object to the processing of data based on our legitimate interest.

  • Right to data portability: You have the right to request the transfer of your data to another controller in a structured, commonly used format.

To exercise any of these rights, please contact us directly via e-mail at: box24.storage@gmail.com.

Cookies

Our website uses cookies to ensure essential site functionalities and to analyze web traffic. Upon your first visit, you are given the option to accept or decline the use of analytical cookies. You can modify or block cookie settings at any time through your web browser configuration.

Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time to align it with regulatory updates or new website features. All amendments will be published promptly on this subpage.